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Frequently Asked Questions

Frequently Asked Questions

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McNally EV specializes in electric vehicle (EV) charging solutions. We offer a range of services including EV charger installations, maintenance, repairs, and consultation for both residential and commercial clients.

Absolutely! Our team of technicians is highly qualified and certified to handle EV charger installations. We have extensive experience working with various brands and models of chargers, ensuring a safe and reliable installation.

Yes, we provide residential EV charger installations. Whether you need a charger for your single-family home or a multi-unit dwelling, we have the expertise to handle the installation efficiently and professionally.

Yes, we specialize in commercial EV charger installations as well. From office complexes and retail centers to parking garages and public spaces, we can design and install charging solutions tailored to your business needs.

At McNally EV, we work with a wide range of reputable EV charger brands, including but not limited to MyEnergi, Easee, EO Charging, Project EV, and VCHRGD. We can help you choose the right charger that suits your requirements and budget.

The duration of an installation depends on various factors, such as the complexity of the project and the site’s electrical infrastructure. In most cases, a standard installation can be completed within a few hours. We will provide you with an estimated timeframe during the consultation phase.

Yes, we offer comprehensive maintenance and repair services to ensure your EV charger operates optimally. Our team can perform routine maintenance, troubleshoot issues, and provide prompt repairs to keep your charger functioning efficiently.

Certainly! We understand that selecting the right EV charger can be overwhelming. Our knowledgeable team can assess your requirements, recommend suitable charging solutions, and guide you through the selection process to ensure you make an informed decision.

McNally EV proudly serves customers nationwide across the United Kingdom. Please contact us at 01535 444 101 to confirm if your location falls within our service area.

To schedule an appointment or request a quote, please give us a call on 01535 444 101. Our friendly team will be happy to assist you and provide the necessary information to get started.

If your EV charger is experiencing issues or is not functioning properly, we recommend the following steps:

  1. Check the circuit breaker (RCD): As mentioned, the EV charger is wired into the fuse board and typically has a circuit breaker, known as a residual current device (RCD). Ensure that the RCD associated with the charger is in the correct position and hasn’t tripped. If it has tripped, try resetting it and see if the charger resumes normal operation.
  2. Contact our support team: If the circuit breaker appears to be functioning correctly but the charger remains faulty, please contact our support team at 01535 444 101. Our knowledgeable technicians will guide you through troubleshooting steps and provide appropriate advice based on the issue you are facing.
  3. Professional inspection and repair: In some cases, a faulty EV charger may require professional inspection and repair. Our team can schedule an appointment to assess the charger and perform necessary repairs to restore its functionality. Please reach out to us, and we will promptly assist you in scheduling an inspection.

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